Accessibility Statement — Brixton Man with Van

We at Brixton Man with Van are committed to making our online presence and local services accessible to everyone in the Brixton area. This accessibility statement outlines how our Brixton man and van service meets recognised standards, what practical features are in place for people with disabilities, and how we respond to accessibility requests. Our aim is to ensure that customers can access information, book services, and communicate with staff without barriers.

Our digital and customer-facing content has been designed with accessibility in mind. We follow WCAG 2.1 AA guidelines as the baseline for conformance, and our pages use semantic HTML, meaningful headings, and logical focus order. To support users who rely on assistive technology we include clear ARIA landmarks, descriptive link text, and skip links where appropriate to make navigation efficient for screen reader users.

Key features implemented for the Man with Van Brixton offering include:

• WCAG 2.1 AA compliance practices across content, color contrast, and interactive controls.
• Screen-reader support through semantic markup, ARIA roles and live regions for updates.
• Full keyboard navigation support so important functions can be used without a mouse.
• Consistent, predictable layout and visible focus styles for links and form controls.

On our mobile and desktop pages we implement accessible forms for bookings and enquiries, ensuring labels, instructions and error messages are exposed to assistive technology. The Man with Van Brixton booking steps are designed to be operable by keyboard alone, and interactive elements have a clear focus outline and large clickable areas to assist users with motor impairments.

Testing and validation are carried out regularly. We use automated tools and manual inspection with screen readers and keyboard-only navigation. Internal checks are complemented by user testing with people who have lived experience of accessibility needs. Observations are translated into specific fixes, prioritised by impact on usability and compliance with WCAG 2.1 AA.

We also consider accessibility in our physical Brixton removal van and on-site interactions: staff receive disability awareness training so they can provide reasonable adjustments and communicate inclusively during collections and deliveries. Strong emphasis is placed on clear signage, verbal confirmations and accessible loading options wherever practicable.

Brixton removal van customers can request alternative formats and support. Available adjustments may include large-print documents, clear verbal confirmations, extended appointment times, or staff assistance with on-site directions. We encourage users to explain their needs so that we can prepare and deliver services without avoidable barriers.

If you need assistance or wish to make an accessibility request, please use the accessibility contact form on this site or the contact page to reach our accessibility team. We do not provide direct contact numbers or email addresses in this statement, but our contact page contains options to communicate in the format that suits you best. Requests are handled promptly and treated with confidentiality and respect.

We continually review and update our accessibility practices. If you encounter any accessibility barriers while using our content or services, please tell us the page or service affected, the nature of the issue, and the preferred way we can help. We aim to respond within a reasonable timeframe and will log requests to inform improvements. This statement is reviewed periodically to reflect progress toward inclusive service delivery across Brixton and surrounding areas.